Before purchase FAQ - GetTested.ie

Question 1

How do I order a test?

Accepted Answer

Simply browse our catalog, add your desired test kit to cart, and complete checkout. Your test kit will be shipped directly to you with clear instructions for collecting your sample at home.

Question 2

Do you ship internationally?

Accepted Answer

We offer shipping within the Ireland. For international orders, please visit our regional websites for your country or contact our support team to check availability in your area.

Question 3

Can I order a test for someone else?

Accepted Answer

Yes, you can purchase a kit for someone else. For privacy and accurate reporting, the person providing the sample should register the kit to their own account (using the Test-ID in the box) and complete any required consents. Only the registered user will be able to access the results.

Question 4

How does the at-home testing process work?

Accepted Answer

Our at-home testing is designed to be simple and convenient. The process follows three easy steps: Collect: Register your kit online and follow the included instructions to collect your sample from the comfort of home. Ship: Use the prepaid shipping label provided in your kit to send your sample to our accredited partner laboratories. Review: Once the lab completes the analysis, your results will be reviewed by a clinical professional and delivered to your secure online dashboard.

Question 5

Are the laboratory results from at-home kits as reliable as clinic-based tests?

Accepted Answer

Yes, accuracy is our top priority. Every sample is processed in ISO-certified laboratories , which are the same high-standard facilities used by hospitals and physician offices. Furthermore, all results are reviewed by a board-certified physician or qualified healthcare professional before they are released to you, ensuring that the data you receive is both reliable and clinically validated.

Before purchase — questions, answered

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